Get in Touch With Us
This page tells you how to reach the editorial team behind Non Gamstop Casinos, what we can help with, and what falls outside what we do. We research and publish reviews of Curaçao casinos not on GamStop for readers in Great Britain — we are a comparison and information publisher, not a casino, not an agent for one, and not a regulator. That distinction matters before you write to us, because it decides whether we can actually solve your problem or only point you somewhere better.
Write to the editors
Email is the only channel we run, and it reaches a person rather than a ticketing robot. Send your message to [email protected]. We aim to reply within two working days; corrections that affect a live page get looked at first.
Three things make a reply faster and more useful:
- Name the page you are asking about, or paste its address.
- Name the casino brand, if your question is about a specific operator's bonus, payment method or withdrawal policy.
- Tell us the date you saw the thing you are querying. Bonus percentages, wagering multipliers and cashout caps change without notice, so a date lets us check what was live at the time.
Please do not send account numbers, card details, copies of your passport or driving licence, or anything else you would use for a casino's identity verification. We have no use for them and no way to act on them.
Where we can help and where we cannot
| Your enquiry | Can we act? | What to do |
|---|---|---|
| A bonus figure or wagering requirement on our page looks wrong | Yes | Email us with the page and date; we re-verify against the operator's current terms |
| Your withdrawal from a casino is delayed or refused | No | Raise it with the casino's own complaints procedure, then its licensing body or listed dispute service |
| Your casino account is locked pending verification | No | Contact that casino's support directly — only they hold your account |
| A brand wants to be reviewed or discuss commercial terms | Yes | Email with the company name and licence details; a listing is never promised in advance |
| You want a topic covered — cashback, bet builders, Paysafe deposits | Yes | Suggest it; reader requests shape a good share of what we publish |
| You are worried about your own or someone else's gambling | Partly | See the support section below; we can point you to help but cannot provide it |
How we are funded, in plain terms
Some of the casino links on this site are commercial. If you follow one and open an account, the publisher may receive a commission from the operator. That arrangement pays for the research and the hosting, and it is the reason the site is free to read.
It does not buy a position. Ranking on our best non GamStop casinos list comes from the same editorial assessment applied to every brand, and a commercial relationship is never a condition of inclusion or of a higher place. If you think a page reads as though it were written to order, say so in your email and quote the sentence — that is a fair challenge and we would rather hear it than not.
Questions about the casinos we cover
Most reader emails are about a specific brand's terms rather than about us. We cannot alter a casino's offer, but we can explain it and check whether our write-up matches what the operator currently publishes. Below are the brands people ask about most, and the conditions that generate the questions.
Betmica
Betmica sits top of our list, so it draws the most correspondence. Its headline is a Welcome Offer of 570% up to £5,700 plus 270 free spins — an unusually large headline percentage, and that is exactly why readers write in. A match of that size is almost always split across several deposits and tied to a wagering requirement, a maximum bet while a bonus is active, an expiry window and a cap on what you can withdraw from bonus winnings. Before you accept it, read those four numbers on the casino's own bonus page; if they differ from what we show, tell us and we will re-check. The limitation worth stating plainly: a 570% headline is a marketing figure, not money you can cash out, and the practical value depends entirely on the wagering multiplier attached to it.
Kikibet
Kikibet advertises 350% up to £5,555 and 300 free spins, quoted in pounds, which is why UK readers ask about it. A sterling-denominated offer usually means the account can be held in GBP, and that avoids the conversion spread you pay when a casino settles in euros. It is still worth confirming at registration, because currency is typically fixed for the life of the account and cannot be changed later. Free spins in a package like this often carry their own separate wagering terms and a value per spin, and those terms are where most disappointment comes from. The drawback: a lower headline than the leaders, and spin winnings are frequently capped independently of the cash bonus.
Betninja
Betninja offers £1,000 and 100 free spins to all new players — a flat sterling amount rather than a percentage, which makes it easier to read at a glance. That simplicity is the reason readers with less experience of bonus terms tend to ask about it. The qualifying deposit, the minimum you must stake to trigger the spins and the game contribution rate still apply: slots normally count fully towards wagering, while roulette, blackjack and baccarat count at a reduced rate or not at all. The limitation: a flat cap means higher-stakes players get less headroom than they would from a percentage match, and "all new players" is still subject to country eligibility.
The rest of the list at a glance
| Casino | Headline welcome offer | Editorial rating |
|---|---|---|
| WinnerIsland | Up to €1,000 + 100 free spins | 9.9 |
| Zombillion | 250% up to £4,000 + 200 free spins | 9.9 |
| Smash Casino | 600% up to €10,000 slots welcome package | 9.9 |
| Nightluck | €6,400 + 280 free spins + 805% | 9.8 |
| CoinPoker | 150% up to $2,000 | 9.6 |
| Rivo | 1000% up to €10,000 + 25% cashback | 9.6 |
| Daytonaspin | 255% up to £4,500 + 255 free spins | 9.6 |
Ratings here are our own editorial scores. They are not customer review averages and they are not a prediction of how any individual account will go. Offers shown in euros or dollars will involve currency conversion for a UK reader unless the operator provides a GBP wallet; that cost is real and easy to overlook.
Payment and withdrawal queries
A large share of contact messages concern money, so it helps to know what we can and cannot verify. We check which deposit and withdrawal methods an operator advertises; we cannot confirm that a given method will work for your bank, your card issuer or your address on any particular day. Availability changes, and some UK banks decline gambling transactions outright.
- Debit cards — the most common deposit route. Credit cards are prohibited for gambling in Great Britain. Some issuers block gambling merchants entirely, which is a bank decision, not a casino one.
- Bank transfers — usually the slowest to clear, sometimes with a higher minimum, but generally the method with the largest limits.
- E-wallets — typically the fastest to receive a payout once approved. PayPal availability at offshore casinos is limited and should never be assumed; check the cashier before depositing.
- Prepaid vouchers — convenient for deposits, but usually not available as a withdrawal route, so you will need a second method to be paid out.
- Cryptocurrency — offered by some operators, including CoinPoker, whose offer is quoted in dollars. Network fees, exchange spreads and price movement between deposit and withdrawal all affect what you actually receive.
Whatever the method, expect identity verification before a first withdrawal: proof of identity, proof of address, and sometimes proof of how the funds were sourced. Source-of-funds checks on larger balances are normal anti-money-laundering practice, not an excuse to stall. Withdrawal limits are often stated per day, per week and per month, and a large win can take several cycles to be paid in full. We cannot chase a payout on your behalf, and we do not guarantee that any casino will pay — no publisher honestly can.
What these sites actually offer
If your question is about the games rather than the money, here is the shape of a typical Curaçao-licensed casino outside the GamStop scheme:
- Slots — the bulk of every library, spanning low and high volatility titles with published RTP figures. Slots usually contribute 100% towards wagering.
- Progressive jackpots — pooled prizes that grow across a network. Jackpot play is often excluded from bonus wagering, or capped.
- Table games — blackjack, roulette and baccarat in digital form, generally with a low contribution rate to bonus requirements.
- Live dealer rooms — real croupiers streamed in real time, with higher table minimums and, frequently, zero bonus contribution.
- Mobile play — most libraries run in a phone browser; dedicated apps are less common than operators imply.
Software providers vary by brand and by territory, so the same casino may show a different game list depending on where you are. If a title you expected is missing, that is usually a provider licensing restriction rather than an error on our part — though if our review names something the site no longer carries, that is worth flagging.
The sportsbook side
Several of these operators run a sportsbook alongside the casino, often on a shared wallet so one balance covers both. The betting product works differently from the casino one and the terms rarely overlap. Expect pre-match and in-play markets, accumulators, bet builders and cash-out on selected fixtures, plus esports markets on the larger books. Free bets on the sports side normally carry a minimum qualifying odds condition — commonly around 1.50 in decimal terms — and stake is usually not returned with winnings. A casino welcome bonus almost never converts to sports wagering, and vice versa, so check which product a promotion belongs to before you deposit. If you email us about a betting offer, say whether you mean the casino or the sportsbook; they are separate promotions with separate rules.
Eligibility, licensing and what it means for you
You must be 18 or over to gamble. The casinos covered here hold overseas licences rather than a UK Gambling Commission licence, and Curaçao is the common jurisdiction among them. That distinction carries real consequences:
- Accepting British customers is not the same as being authorised by the Great Britain regulator. These operators are outside the Gambling Commission's remit.
- GamStop is the self-exclusion scheme for operators licensed in Great Britain. Sites licensed elsewhere do not receive GamStop data, so a GamStop registration will not block registration with them.
- Complaints go to the operator first, then to the dispute channel named in its licence — not to the Gambling Commission, and not to a UK ombudsman.
- Consumer protections you may be used to from British sites, including the credit card ban's enforcement and Commission-supervised complaint handling, do not automatically apply.
We describe these protections as they exist; we do not describe any casino as completely safe, and we will not tell you a withdrawal is guaranteed. Anyone who does is selling something.
If gambling has stopped being fun
Gambling is not income and it will not fix a money problem. If you are in difficulty, please do not email us for advice — we are not qualified to give it, and there are people who are.
- GamCare runs the National Gambling Helpline on 0808 8020 133, free and open 24 hours a day.
- GAMSTOP lets you self-exclude from British-licensed gambling sites for six months, one year or five years. Registration is free and cannot be reversed before the period ends.
- Blocking software installed on your phone and computer restricts gambling sites regardless of where they are licensed, which matters when the operator is offshore.
- Deposit and loss limits can be set within most casino accounts. Setting them before you start is far easier than after.
If a reader tells us they are excluded or struggling, we will reply with support information rather than casino recommendations.
How our pages are put together
Everything here is desk research: we read the operator's published terms, bonus pages, cashier information and licensing statements, and compare them against what the brand advertises. We have not deposited, played or withdrawn at these casinos, and we make no claim to have done so. Where a figure is advertised rather than confirmed, we say so. Page findings carry a fact-check date — this one was last verified on 23 September 2026 — and terms can change the day after.
Corrections are the most valuable email we get. If a wagering multiplier, cashout cap, minimum deposit or payment method on our site no longer matches the operator's own page, send us the detail and we will update or remove it. Editorial questions can be addressed to Stanley Whitmore at the address above.
Before you send your message
If you want a casino recommendation, the comparison pages will answer faster than we can — start with the criteria that actually affect you: whether the account can be held in sterling, what the wagering multiplier is, and what the monthly withdrawal ceiling looks like. If you want something corrected, challenged or explained, write to us. We would rather field a sharp question than publish something nobody checks.